FAQ

Frequently Asked Questions

1. How do I place an order?

You can browse dry fruits and healthy food products on Fashnoory.shop, add selected items to your cart, enter your delivery address, review the final order amount, and choose an available payment method at checkout.

2. How can I contact support?

Customers can contact us through the Contact Us page or by email at support@fashnoory.shop for order, payment, delivery, cancellation, return, replacement, or refund-related help.

3. Where can I see delivery charges?

Delivery charges, if applicable, and the final payable amount are clearly shown before payment confirmation. Customers can review product total, discounts, delivery fee, taxes, and applicable charges before placing an order.

4. How do I request a refund or replacement?

Customers can contact support within the policy timeline with order details and clear photos or videos of the issue where applicable. Refunds or replacements are available for eligible cases such as damaged, rotten, missing, incorrect, expired, or materially different products.

5. Can I cancel my order?

Cancellation is available before the order is packed or dispatched, subject to our Cancellation Policy. Once an order is packed, dispatched, out for delivery, or delivered, cancellation may not be available.

6. What payment methods are available?

Available payment options may include UPI, QR payment, online payment methods, and Cash on Delivery depending on admin settings, order value, product availability, and location serviceability.

7. Where does Fashnoory.shop deliver?

Fashnoory.shop delivers to serviceable pin codes and locations across India. Delivery availability is shown during checkout based on the customer’s location.

Business Name: Fashnoory.shop

Primary Service Area: India

Support Email: support@fashnoory.shop